Terms and Conditions | Starsora
Effective Date: March 8, 2025
Welcome to Starsora! These Terms and Conditions govern your use of our website Starsora and the purchase of our products. By accessing and using our website, you agree to comply with the following terms.
1. General Use of the Website
✔ Eligibility: You must be at least 18 years old or have parental consent to use this website.
✔ Accuracy: You agree to provide accurate, complete, and up-to-date information when making purchases.
✔ Prohibited Activities: You may not use our website for any unlawful or fraudulent activities, including hacking, data mining, or unauthorized access.
📌 Starsora reserves the right to restrict access to users who violate these terms.
2. Orders & Payment
✔ Order Confirmation: Once an order is placed, you will receive an email confirmation with order details.
✔ Payment Processing: All payments must be made in full before an order is processed and shipped. We accept credit/debit cards, PayPal, Apple Pay, and Google Pay.
✔ Order Cancellation: You may cancel your order within 24 hours of purchase. Once processed, orders cannot be canceled.
📌 For full details, please refer to our Payment Policy.
3. Pricing & Promotions
✔ Prices listed on Starsora are in GBP (£) and include applicable UK taxes unless otherwise stated.
✔ We reserve the right to modify prices and promotions at any time without prior notice.
✔ Discounts and promotional codes cannot be combined unless specified.
📌 Starsora is not responsible for pricing errors or technical issues affecting checkout.
4. Shipping & Delivery
✔ Processing Time: Orders are typically processed within 1-3 business days.
✔ Delivery Estimates:
- UK: 3-5 business days
- Europe: 5-10 business days
- International: 10-15 business days
✔ Tracking: Customers will receive a tracking number once their order is dispatched.
📌 Delivery times may vary due to customs processing, holidays, or unforeseen delays.
5. Returns & Refunds
✔ Returns are accepted within 14 days of receiving your order if the product is unused and in its original packaging.
✔ Opened or used lipsticks cannot be returned due to hygiene reasons unless defective.
✔ Refunds will be issued to the original payment method within 7-10 business days after inspection.
📌 For full details, see our Refund and Return Policy.
6. Intellectual Property
✔ All content, images, logos, and trademarks on Starsora are owned by Starsora and protected by intellectual property laws.
✔ Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
📌 Violators may be subject to legal action.
7. Privacy & Data Protection
✔ Your personal information is collected and processed in accordance with our Privacy Policy.
✔ We implement strict security measures to protect customer data.
📌 By using our website, you consent to our data collection practices.
8. Limitation of Liability
✔ Starsora is not responsible for damages caused by incorrect product use.
✔ We are not liable for shipping delays or external circumstances beyond our control.
✔ Our maximum liability is limited to the total amount paid for the product purchased.
9. Changes to Terms & Conditions
✔ Starsora reserves the right to update or modify these terms at any time.
✔ Any changes will be effective immediately upon posting on Starsora.
📌 Continued use of our website means you accept any updates.
10. Contact Information
For any inquiries regarding our Terms and Conditions, please contact us:
📍 Address: 66 Botley Road Street, Middleshaw, United Kingdom
📞 Hotline: 077 5042 6475
📩 Email: contact@starsora.xyz
🌐 Website: https://starsora.xyz/