Sales Policy | Starsora
Effective Date: March 8, 2025
At Starsora, we are committed to providing a seamless and transparent shopping experience for all customers. This Sales Policy outlines the terms and conditions for purchasing products from Starsora.
1. Order Placement
✔ Orders can be placed exclusively through our official website: https://starsora.xyz/.
✔ Customers must provide accurate personal information, including name, address, and contact details, to ensure smooth order processing.
✔ Once an order is placed, customers will receive a confirmation email with order details.
📌 Note: Starsora reserves the right to cancel orders that contain incorrect or fraudulent information.
2. Pricing & Payment
✔ All prices are displayed in GBP (£) and include applicable taxes unless stated otherwise.
✔ We accept major credit/debit cards, PayPal, and other secure payment methods available on our website.
✔ Full payment is required before order processing.
📌 Promotional discounts and offers cannot be combined unless explicitly stated.
3. Order Processing & Shipping
✔ Orders are typically processed within 1-3 business days after payment confirmation.
✔ Shipping times vary depending on the destination, with estimated delivery as follows:
- UK: 3-5 business days
- Europe: 5-10 business days
- International: 10-15 business days
✔ Customers will receive a tracking number once the order has been dispatched.
📌 Delays may occur due to high demand, holidays, or unforeseen circumstances.
4. Order Modifications & Cancellations
✔ Orders can be modified or canceled within 24 hours of placement.
✔ Once an order has been processed and shipped, modifications or cancellations are no longer possible.
📌 If you need to make changes to your order, please contact us immediately at contact@starsora.xyz.
5. Product Availability & Out-of-Stock Items
✔ We strive to keep our inventory up to date, but availability is not guaranteed.
✔ If an item becomes out of stock after an order is placed, we will notify the customer and provide the following options:
- Wait for the item to be restocked.
- Receive a full refund for the unavailable item.
📌 Starsora reserves the right to limit product quantities per order.
6. Returns, Refunds & Exchanges
✔ Customers may return or exchange eligible products under our Refund and Return Policy.
✔ Opened or used lipsticks cannot be returned unless they are defective or damaged upon arrival.
📌 For detailed return and refund procedures, please refer to our Refund and Return Policy.
7. Fraud Prevention & Security
✔ Starsora is committed to protecting customers from fraud and unauthorized transactions.
✔ We may request additional verification for high-value orders or suspected fraudulent activity.
✔ Any fraudulent orders will be reported to relevant authorities.
8. Policy Updates
This Sales Policy may be updated periodically. Any changes will be reflected on this page with an updated Effective Date.
9. Contact Information
For any questions or concerns about our Sales Policy, please contact us:
📍 Address: 66 Botley Road Street, Middleshaw, United Kingdom
📞 Hotline: 077 5042 6475
📩 Email: contact@starsora.xyz
🌐 Website: https://starsora.xyz/